:root {
    --deep-emerald: #061F1A;
    --emerald-light: #0B2D26;
    --emerald-mid: #0F3D33;
    --brushed-gold: #D4AF37;
    --gold-dim: rgba(212, 175, 55, 0.15);
    --gold-border: rgba(212, 175, 55, 0.25);
    --text-main: #E0E0E0;
    --text-muted: rgba(255, 255, 255, 0.5);
    --white: #FFFFFF;
    --green: #4CAF50;
    --red: #F44336;
    --turquoise: #00CED1;
}

* { margin: 0; padding: 0; box-sizing: border-box; }

body {
    background: var(--deep-emerald);
    color: var(--text-main);
    font-family: 'Plus Jakarta Sans', sans-serif;
    height: 100vh;
    overflow: hidden;
}

.admin-layout {
    display: flex;
    flex-direction: column;
    height: 100vh;
}

.admin-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0.75rem 1.5rem;
    background: var(--emerald-light);
    border-bottom: 1px solid var(--gold-border);
    flex-shrink: 0;
}

.header-brand {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.brand-icon {
    font-size: 1.4rem;
}

.header-brand h1 {
    font-family: 'Outfit', sans-serif;
    color: var(--brushed-gold);
    font-size: 1.1rem;
    font-weight: 800;
    letter-spacing: 1.5px;
    text-transform: uppercase;
}

.header-stats {
    display: flex;
    gap: 0.5rem;
}

.stat-badge {
    padding: 0.3rem 0.75rem;
    border-radius: 20px;
    font-size: 0.72rem;
    font-weight: 700;
    font-family: 'Outfit', sans-serif;
    letter-spacing: 0.5px;
    background: var(--gold-dim);
    color: var(--brushed-gold);
    text-transform: uppercase;
}

.stat-approved {
    background: rgba(76, 175, 80, 0.15);
    color: var(--green);
}

.stat-rejected {
    background: rgba(244, 67, 54, 0.15);
    color: var(--red);
}

.admin-body {
    display: flex;
    flex: 1;
    min-height: 0;
}

.review-queue {
    width: 260px;
    background: var(--emerald-light);
    border-right: 1px solid var(--gold-border);
    display: flex;
    flex-direction: column;
    flex-shrink: 0;
}

.queue-header {
    padding: 1rem 1.25rem;
    border-bottom: 1px solid rgba(255, 255, 255, 0.06);
}

.queue-header h2 {
    font-family: 'Outfit', sans-serif;
    font-size: 0.8rem;
    font-weight: 700;
    color: var(--text-muted);
    text-transform: uppercase;
    letter-spacing: 1.5px;
}

.queue-list {
    flex: 1;
    overflow-y: auto;
    padding: 0.5rem;
}

.queue-empty {
    padding: 2rem 1rem;
    text-align: center;
    color: var(--text-muted);
    font-size: 0.85rem;
    line-height: 1.5;
}

.queue-item {
    padding: 0.85rem 1rem;
    border-radius: 8px;
    cursor: pointer;
    transition: background 0.2s;
    margin-bottom: 0.25rem;
    border-left: 3px solid transparent;
}

.queue-item:hover {
    background: rgba(255, 255, 255, 0.04);
}

.queue-item.active {
    background: rgba(212, 175, 55, 0.08);
    border-left-color: var(--brushed-gold);
}

.queue-item.approved {
    opacity: 0.5;
    border-left-color: var(--green);
}

.queue-item.rejected {
    opacity: 0.5;
    border-left-color: var(--red);
}

.queue-item-name {
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: 0.9rem;
    color: var(--white);
    margin-bottom: 0.2rem;
}

.queue-item-category {
    font-size: 0.72rem;
    color: var(--brushed-gold);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    font-weight: 600;
}

.queue-item-status {
    font-size: 0.65rem;
    margin-top: 0.3rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.queue-item.approved .queue-item-status { color: var(--green); }
.queue-item.rejected .queue-item-status { color: var(--red); }

.agent-panel {
    flex: 1;
    display: flex;
    flex-direction: column;
    min-width: 0;
}

.agent-conversation {
    flex: 1;
    overflow-y: auto;
    padding: 1.5rem;
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.agent-welcome {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    height: 100%;
    text-align: center;
    gap: 1rem;
}

.welcome-icon {
    font-size: 3rem;
    opacity: 0.6;
}

.agent-welcome h2 {
    font-family: 'Outfit', sans-serif;
    color: var(--brushed-gold);
    font-size: 1.5rem;
    font-weight: 800;
}

.agent-welcome p {
    color: var(--text-muted);
    max-width: 400px;
    line-height: 1.6;
    font-size: 0.95rem;
}

.start-btn {
    display: inline-flex;
    align-items: center;
    gap: 0.6rem;
    background: var(--brushed-gold);
    color: var(--deep-emerald);
    border: none;
    padding: 0.9rem 2rem;
    border-radius: 8px;
    font-family: 'Outfit', sans-serif;
    font-weight: 800;
    font-size: 0.9rem;
    letter-spacing: 0.5px;
    cursor: pointer;
    transition: all 0.25s;
    margin-top: 0.5rem;
}

.start-btn:hover {
    background: var(--white);
    transform: translateY(-1px);
}

.btn-icon {
    font-size: 1.1rem;
}

.msg-bubble {
    max-width: 85%;
    padding: 0.85rem 1.1rem;
    border-radius: 12px;
    font-size: 0.9rem;
    line-height: 1.55;
    animation: fadeSlideIn 0.3s ease;
}

@keyframes fadeSlideIn {
    from { opacity: 0; transform: translateY(8px); }
    to { opacity: 1; transform: translateY(0); }
}

.msg-agent {
    background: var(--emerald-mid);
    border: 1px solid rgba(255, 255, 255, 0.06);
    color: var(--text-main);
    align-self: flex-start;
    border-bottom-left-radius: 4px;
}

.msg-user {
    background: rgba(212, 175, 55, 0.12);
    border: 1px solid var(--gold-border);
    color: var(--white);
    align-self: flex-end;
    border-bottom-right-radius: 4px;
}

.msg-system {
    align-self: center;
    background: none;
    padding: 0.5rem 1rem;
    font-size: 0.78rem;
    color: var(--text-muted);
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.msg-system.success { color: var(--green); }
.msg-system.error { color: var(--red); }

.agent-controls {
    border-top: 1px solid var(--gold-border);
    background: var(--emerald-light);
    flex-shrink: 0;
}

.transcript-area {
    padding: 0.6rem 1.25rem;
    min-height: 0;
    max-height: 60px;
    overflow-y: auto;
    border-bottom: 1px solid rgba(255, 255, 255, 0.04);
}

.transcript-text {
    font-size: 0.8rem;
    color: var(--brushed-gold);
    font-style: italic;
    line-height: 1.4;
}

.input-row {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.75rem 1.25rem;
}

.mic-status {
    display: flex;
    align-items: center;
    gap: 0.4rem;
    font-size: 0.75rem;
    color: var(--text-muted);
    font-weight: 600;
    white-space: nowrap;
}

.mic-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #666;
    transition: background 0.2s;
}

.mic-dot.active {
    background: var(--green);
    box-shadow: 0 0 6px rgba(76, 175, 80, 0.5);
}

.text-input {
    flex: 1;
    background: rgba(255, 255, 255, 0.05);
    border: 1px solid rgba(255, 255, 255, 0.1);
    color: var(--white);
    padding: 0.6rem 1rem;
    border-radius: 6px;
    font-family: inherit;
    font-size: 0.85rem;
}

.text-input:focus {
    outline: none;
    border-color: var(--brushed-gold);
}

.send-btn-small {
    background: var(--brushed-gold);
    color: var(--deep-emerald);
    border: none;
    padding: 0.6rem 1rem;
    border-radius: 6px;
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: 0.8rem;
    cursor: pointer;
    transition: background 0.2s;
}

.send-btn-small:hover {
    background: var(--white);
}

.end-btn {
    background: rgba(244, 67, 54, 0.15);
    color: var(--red);
    border: 1px solid rgba(244, 67, 54, 0.3);
    padding: 0.6rem 1rem;
    border-radius: 6px;
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: 0.8rem;
    cursor: pointer;
    transition: all 0.2s;
}

.end-btn:hover {
    background: rgba(244, 67, 54, 0.25);
}

.detail-panel {
    width: 320px;
    background: var(--emerald-light);
    border-left: 1px solid var(--gold-border);
    overflow-y: auto;
    flex-shrink: 0;
    padding: 1.25rem;
}

.detail-empty {
    display: flex;
    align-items: center;
    justify-content: center;
    height: 100%;
    text-align: center;
    color: var(--text-muted);
    font-size: 0.85rem;
    line-height: 1.5;
}

.detail-card {
    animation: fadeSlideIn 0.4s ease;
}

.detail-card-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 1.25rem;
}

.detail-card-name {
    font-family: 'Outfit', sans-serif;
    font-size: 1.15rem;
    font-weight: 800;
    color: var(--white);
}

.detail-card-badge {
    background: var(--gold-dim);
    color: var(--brushed-gold);
    padding: 0.2rem 0.6rem;
    border-radius: 12px;
    font-size: 0.7rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.detail-field {
    margin-bottom: 1rem;
}

.detail-label {
    font-size: 0.7rem;
    font-weight: 700;
    color: var(--brushed-gold);
    text-transform: uppercase;
    letter-spacing: 1px;
    margin-bottom: 0.3rem;
}

.detail-value {
    font-size: 0.88rem;
    color: var(--text-main);
    line-height: 1.5;
}

.detail-pricing {
    background: rgba(0, 0, 0, 0.3);
    padding: 0.85rem;
    border-left: 2px solid var(--brushed-gold);
    font-family: 'Plus Jakarta Sans', monospace;
    font-size: 0.82rem;
    white-space: pre-wrap;
    line-height: 1.5;
    color: var(--text-main);
    border-radius: 0 6px 6px 0;
}

.detail-assessment {
    margin-top: 1.25rem;
    padding: 1rem;
    background: rgba(0, 206, 209, 0.06);
    border: 1px solid rgba(0, 206, 209, 0.2);
    border-radius: 8px;
}

.detail-assessment-label {
    font-size: 0.7rem;
    font-weight: 700;
    color: var(--turquoise);
    text-transform: uppercase;
    letter-spacing: 1px;
    margin-bottom: 0.4rem;
}

.detail-assessment-text {
    font-size: 0.85rem;
    color: var(--text-main);
    line-height: 1.55;
}

.detail-actions {
    display: flex;
    gap: 0.5rem;
    margin-top: 1.5rem;
}

.action-approve, .action-reject, .action-ask {
    flex: 1;
    padding: 0.7rem;
    border: none;
    border-radius: 6px;
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: 0.8rem;
    cursor: pointer;
    transition: opacity 0.2s, background 0.2s;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.action-approve {
    background: var(--green);
    color: white;
}

.action-ask {
    background: var(--turquoise);
    color: var(--deep-emerald);
}

.action-reject {
    background: var(--red);
    color: white;
}

.action-approve:hover, .action-reject:hover, .action-ask:hover {
    opacity: 0.85;
}

.action-approve:disabled, .action-reject:disabled, .action-ask:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.detail-whatsapp-link {
    display: block;
    margin-top: 0.75rem;
    padding: 0.65rem 1rem;
    background: rgba(37, 211, 102, 0.12);
    border: 1px solid rgba(37, 211, 102, 0.3);
    border-radius: 6px;
    color: #25D366;
    font-family: 'Outfit', sans-serif;
    font-weight: 700;
    font-size: 0.8rem;
    text-align: center;
    text-decoration: none;
    letter-spacing: 0.5px;
    transition: background 0.2s;
}

.detail-whatsapp-link:hover {
    background: rgba(37, 211, 102, 0.22);
}

.detail-status-badge {
    width: 100%;
    text-align: center;
    padding: 0.7rem;
    border-radius: 6px;
    font-family: 'Outfit', sans-serif;
    font-weight: 800;
    font-size: 0.85rem;
    text-transform: uppercase;
    letter-spacing: 1px;
}

.detail-status-badge.approved {
    background: rgba(76, 175, 80, 0.15);
    color: var(--green);
    border: 1px solid rgba(76, 175, 80, 0.3);
}

.detail-status-badge.rejected {
    background: rgba(244, 67, 54, 0.15);
    color: var(--red);
    border: 1px solid rgba(244, 67, 54, 0.3);
}

@media (max-width: 1024px) {
    .review-queue { width: 200px; }
    .detail-panel { width: 280px; }
}

@media (max-width: 768px) {
    .admin-body { flex-direction: column; }
    .review-queue { width: 100%; max-height: 120px; border-right: none; border-bottom: 1px solid var(--gold-border); }
    .queue-list { display: flex; overflow-x: auto; padding: 0.5rem; gap: 0.5rem; }
    .queue-item { min-width: 160px; flex-shrink: 0; margin-bottom: 0; }
    .detail-panel { width: 100%; max-height: 40vh; border-left: none; border-top: 1px solid var(--gold-border); }
    .header-stats { display: none; }
}